Services

The practical things.

Transfers, tickets, guides, interpreters and equipment — available on their own, whether or not you travel with us.

Half the questions we are sent are not about expeditions at all. They are about getting from the airport at two in the morning, buying a train ticket that cannot be bought online, or finding someone who can interpret a meeting properly. So we arrange those separately, quoted in writing up front, for anyone who asks — no minimum, and no need to be booked on a journey.

You do not need to be booked on one of our journeys to use any of this. If you are, most of it is already included — ask before you buy it twice.

Arriving

The first hours, which are the ones that go wrong.

Choijin Lama Temple in central Ulaanbaatar
One way or return
Airport transfers

Airport transfers

Chinggis Khaan International sits 52 km south of the city. Arriving at 2am to negotiate that in a language you do not read is a poor first hour in Mongolia.

Duration45–90 min
VehiclePrivate, up to 4 guests
PriceOn request
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Choijin Lama Temple in central Ulaanbaatar
First 24 hours
Arrival concierge

Arrival concierge

A local SIM, cash that works, a phone that maps, and someone who has explained how the city functions before you need it to.

Duration2–3 hours
WhenArrival day
PriceOn request
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Days out of the city

For the spare day at either end of a journey — or for a trip built entirely of them.

Migjid Janraisig at Gandan monastery
Private guide and vehicle
A day in Ulaanbaatar

A day in Ulaanbaatar

A private guide and vehicle for a full day in the capital — built around what you actually want to see rather than a fixed circuit.

DurationFull day
GroupUp to 6 guests
PriceOn request
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Turtle Rock in Gorkhi-Terelj
Day trip from the city
Day trip

Terelj and the statue

The Chinggis Khaan equestrian statue and Gorkhi-Terelj National Park, in a single day that gets you onto real ground and back for dinner.

DurationFull day
Distance54 km east
PriceOn request
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A horse herd on the steppe
Wildlife day trip
Wildlife day trip

Hustai day trip

A day at Hustai National Park, where the takhi — the only horse never domesticated — was returned to the wild in 1992 and can be watched coming down to water at dusk.

DurationFull day
Distance100 km west
PriceOn request
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Getting around and getting understood

The arrangements that are genuinely hard to make from abroad.

A track running out across dry country
Domestic and international
Train ticket assistance

Train ticket assistance

Domestic Mongolian rail, the Trans-Mongolian to Beijing and the line north to Irkutsk — bought on your behalf, in person, in the right building.

Lead time2 months for international
DeliveryTo your hotel
PriceOn request
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Tea inside a ger
By the day
Interpreter and fixer

Interpreter and fixer

An interpreter for meetings, research, filming or a household visit — booked by the day, in the city or in the countryside.

DurationHalf or full day
LanguagesMongolian, English
PriceOn request
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Travelling independently

For people who do not want a guided trip but would rather not be entirely on their own.

A camp set up on the steppe
Cold weather and camp
Equipment hire

Equipment hire

Winter clothing and camp equipment, hired in Ulaanbaatar, so you are not carrying it across the world for a single trip.

HireBy the trip
CollectUlaanbaatar
PriceOn request
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An ovoo on a desert rise
For independent travellers
Independent traveller support

Independent traveller support

Travelling Mongolia on your own terms, with a local operations team behind you if something goes wrong.

Cover24 hours
DurationLength of your trip
PriceOn request
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Working in Mongolia.

For productions and research projects, where the job is permits, access and logistics rather than a holiday.

A helicopter on the grass
Production support
Film and documentary

Film & documentary fixing

Permits, drone registration, location recce, negotiated access to families and communities, local crew and remote field logistics.

Lead time8–12 weeks
Crew2 to 20+
PriceOn request
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Petroglyphs at Havtsgait
Academic support
Research and fieldwork

Research support

Affiliation introductions, permits, interpreters, field vehicles and camps for Fulbright grantees, doctoral candidates and institutional projects.

Lead time3–6 months
SeasonYear-round
PriceOn request
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Something else?

This list is what we are asked for most often, not the limit of what we can arrange.

Domestic flight booking, ger camp nights before or after a journey, Naadam seating, cashmere factory visits, hotel bookings, departure assistance and left luggage are all things we handle regularly. If it is practical, local and legal, ask.

Ask for one thing.

There is no minimum. A single airport transfer is a perfectly good reason to write to us.

Send a service enquiry