Step1
Send your flight details
Flight number, arrival date and time, number of passengers and how much luggage. If you are booking a return, send the departure flight too.
Airport transfers
Met at arrivals, not left at a taxi rank.
Chinggis Khaan International sits 52 km south of the city. Arriving at 2am to negotiate that in a language you do not read is a poor first hour in Mongolia.
The airport that opened in 2021 replaced the old one inside the city, and moved the drive from fifteen minutes to the better part of an hour — or considerably longer in weekday traffic or winter weather.
Your driver waits inside the arrivals hall with your name, not in the car park. If your flight is late, the transfer moves with it: we track the arrival rather than the booking time. Airport taxis exist and are usually fine, but they are cash-only in tögrög, rarely English-speaking and not tracked by anyone if something goes wrong.
What you get.
Set out clearly, so you know exactly what is arranged.
Included
- Private vehicle and driver, sole use
- Meet inside the arrivals hall with a name board
- Flight tracking, so delays do not cost you the transfer
- Waiting time of up to 90 minutes after landing
- Road tolls and parking
- Help with luggage, including oversized ski or camera cases
- A working phone number for the driver before you fly
Not included
- Flights and any airline charges
- Child seats, unless requested at booking
- Stops en route, unless agreed in advance
- Gratuities
Pricing.
Quoted for your dates and party size, and confirmed in writing before anything is booked.
Night arrivals cost the same as daytime ones. Waiting time of up to 90 minutes after landing is included, and there is no surcharge if your flight is delayed. Child seats are free on request.
Prices are confirmed in writing before anything is booked. Payment by bank transfer or on invoice; we do not take cash in the vehicle.
How it works.
Four steps, and only the first one needs anything from you.
Step2
We confirm and send the driver
You get the driver’s name, phone number, vehicle and plate by email and WhatsApp, at least 24 hours before you fly.
Step3
You land and clear immigration
Your driver is inside the arrivals hall with a name board. If you cannot see them, call — they are already there and waiting.
Step4
Straight to your hotel
Payment is settled in advance or on the day, whichever suits. The driver will not ask you for cash on the road.
Worth knowing.
The details that decide whether this goes smoothly.
52 km, not 15
The new airport is a genuine journey from the city. Allow 90 minutes for the return leg in weekday traffic, and more between December and February.
Night flights are normal
A high proportion of long-haul arrivals land between midnight and 5am. Transfers run at any hour and cost the same.
Tell us the volume
Four travellers with expedition duffels and camera cases do not fit in a saloon car. We size the vehicle to what you are actually carrying.
Not a cash-in-the-car business
Settled by transfer or on invoice. You should never be negotiating a fare on the roadside at 3am.
Questions.
Asked often enough to answer here.
What if my flight is delayed or diverted?
We track the flight, not the clock. The driver arrives for the actual landing time. If a diversion means you arrive the following day, we rebook at no charge.
Can you do the return leg as well?
Yes, and it is simpler to book both together. For departures we allow generous time for the drive and the toll road, and we watch the weather in winter.
Is there a public bus?
Yes — two lines run between the airport and the city and they are inexpensive. They are a reasonable option in daylight with light luggage, and a poor one at 3am in February with expedition kit.
We are a group of eight. Can you handle that?
Yes. Tell us the number and luggage volume and we will send a minibus or two vehicles rather than squeezing you in.
Send us your flight number.
That is all we need to set a transfer up. Return legs, groups and odd hours are all normal.
Request this serviceOther services.
Most travellers book two or three together, which is simpler for everyone.