Service enquiry

Tell us what you need arranged.

One form for transfers, tickets, guides, interpreters, equipment and support. It asks only what your chosen services require.

What do you need?

Choose one or more. The form will ask only for what those services actually require.

Select a service above and the relevant questions will appear here.

Arrival and transfer details

Send the flight number rather than the time. We track the flight, so a delay does not cost you the transfer.

Day trip details

Hustai is built around dusk, so it finishes late. Terelj and the city day both run roughly nine to five.

Train ticket details

International seats open on a fixed window before departure and sell out fast in summer. Two months’ notice is ideal.

Interpreter or fixer details

The more specific the subject, the better the match. Technical vocabulary needs a different person from a museum tour.

Equipment hire details

Send sizes now rather than on collection day. If we do not hold your size we would rather tell you before you fly.

Independent trip details

Send the route in whatever form you have it. We will read it properly and tell you where it is optimistic.

Production details

Send the treatment separately if you have one — this is enough to tell you whether the window is realistic.

Research project details

If you are still at application stage, say so — that is the most useful time for us to be involved.

About you

So we can reply properly, and in the right time zone.

Thank you — your enquiry has been sent. We reply within one working day, and sooner for anything happening in the next 48 hours.

Something urgent?

For anything inside 48 hours, WhatsApp is faster than any form. We are on UTC+8, and someone reads it.

Message us